We will be RESPONSIBLE for these circumstances and full refunding :

. We put the wrong address which didn't match your given address

. DHL delivery to another wrong address instead of your given address.

Refund Policy

100% Money Back Guarantee on each item.

Please contact us within 7days upon your receipt of the item(s). The refund will be rendered once the item(s) has been sent back in original condition. No refunds/exchange for hair being installed, cut, dyed, washed or any damage & process, please understand. Money will be refunded within 3 WORK DAYS after we received the product with ORIGINAL CONDITION.

Feedback & After-Sales Service

We will be greatly appreciated if u can leave us 4 or 5 stars POSITIVE feedback. Your good review is great encouragement for our hard working staff. If you are not satisfied with the item you received, please contact us before leaving negative feedback. We would like to work with u together to solve any problem.